Cover Story — Customer Retention

Stop losing customers.
Start winning them back.

Retentio AI turns your Shopify order history into retention intelligence — churn scores, AI-written reports, and automated win-back campaigns, all inside your admin.

Most stores watch revenue leak one silent customer at a time. Retentio reads the pattern behind every order, tells you exactly who is about to leave, and gives you the campaign to bring them back — before the next quarter's numbers make it obvious.

Free to install 5-minute setup

Fig. 1 — Cumulative revenue recovered Wk 1–12 · USD

Source: Aggregate across 500+ Retentio-connected Shopify stores, first 12 weeks post-install. Win-back campaigns attributed via discount-code redemption.

500+

Shopify stores

$2.4M

Revenue recovered

AI report types

Avg. setup time

§ 01

The Instruments

A complete retention stack, set in one column

One app turns raw order data into intelligence and action — no spreadsheets, no data pipelines, no guesswork.

Customer Segmentation Live

Five segments auto-tagged back to Shopify — Core Repeat, High Value, New, At Risk, and Lost — recomputed on every order.

Churn Prediction 0–100

A risk score per customer built from five signals: recency, frequency, spend, refunds, and discount dependence.

AI-Powered Reports ×7

Seven report types — RFM, Churn, Retention, Revenue Contribution and more — written in plain prose in minutes.

Intervention Sequencer New

Multi-step win-back campaigns with email triggers and discount codes. Track recovered revenue wave by wave.

AI Chat Analyst

Ask anything about your store in plain English. Instant answers drawn from your live data — no exports.

Trend Comparison

Compare reports across periods to surface what is improving, what is slipping, and precisely why.

§ 02

Field Report

Know where every customer stands — live, not last quarter

Retentio continuously assigns every customer to a segment from order history. See who is thriving, who is drifting, and who is already gone — then act on the ones worth saving.

Core Repeat High Value New At Risk Lost

Churn Watch — At Risk segment247 customers

Customer	Last order	LTV	Risk
JMJane Morrison Core Repeat → drifting	94d ago	$284	82
RPRaj Patel High Value	67d ago	$510	65
SASarah Ahmed Core Repeat	51d ago	$189	48
DKDan Kim High Value	38d ago	$920	31

↗ Launch win-back View all 247

§ 03

Method

From install to insight in minutes

No data pipelines. No analysts. Retentio does the heavy lifting so you act on intelligence instead of building it.

Step I

Install & sync

Add Retentio to your store. It bulk-syncs your entire order history automatically — most stores finish in under five minutes.

Step II

AI analyzes

Retentio segments customers, scores each for churn risk, and generates written reports complete with figures and recommendations.

Step III

Act & retain

Launch targeted campaigns, tag customers for email flows, and track recovered revenue — all inside your Shopify admin.

§ 04

Subscriptions

Start free. Scale as you grow.

Every plan includes order sync, all five segments, and Shopify tagging. No hidden fees, cancel anytime.

Monthly Annual Save 20%

Free

$0/forever

No credit card required

✓20 AI credits included
✓3 of 7 report types
✓All 5 customer segments
✓Shopify tagging
—Intervention Sequencer

Get started free

Real results from real Shopify stores

We recovered $12,400 in the first month targeting our At Risk segment. Setup took ten minutes.

AM Anika M.
Bloom & Thread · Plus

The churn scores are scary accurate. I can see which customers are about to leave before they actually do.

JR James R.
Peak Performance Gear

I used to spend Fridays in Excel. Now I just ask the AI Chat what I need to know. Genuinely magical.

SP Sophia P.
The Candle Studio

No. 12 · Final Notice

Ready to stop losing
customers for good?

Join 500+ Shopify merchants using Retentio AI to understand, predict, and recover their most valuable customers.

Free to install · No credit card · Works with any Shopify plan

Stop losing customers.Start winning them back.